Software Maintenance and Support

After an application is developed, it becomes an essential part of a client's business. It is vital that the software system be efficiently maintained and problems quickly resolved. The applications must remain functional and ready to address new opportunities and business needs.

We provide professional support and maintenance for your software:

Minimizing Software down-time is the main purpose of software maintenance procedures. Feynman Technologies provides our customers with full-cycle services from analysis and development to support and maintenance. We assume complete responsibility for the developed software solution and provide reliable software infrastructure for the business of each of our customers.


Service Value:

  • The Cost-effectiveness of software support and maintenance is achieved through our professional services from the developer of the application during its entire life cycle. Feynman Technologies knows and understands the importance of support and maintenance which is the key to value.

  • Confidence is the key to successful software deployment. Quick response to your needs and smooth functioning software eliminates the expense of down-times and customer headaches.

  • A planned software evolution alone ensures aggressive growth of your business. Performed support and maintenance procedures give us valuable knowledge for predicting any necessary software evolution. User support reveals the opportunity of functionality extension. Based on this knowledge, our customer's priorities, and estimated return from the modifications, we are able to recommend a strategy of software evolution.

Software Support:

Software support includes warranty, development resource availability, and user support.

  • User support to an extent specified in the software development agreement
  • Free elimination of defects
  • Development resource availability is Feynman Technologies ensuring effective knowledge sharing and having technical staff with certain skills to implement modifications to the software system quickly and efficiently. Modifications can be implemented on a fixed-price or time & material basis.
  • User support can be extended within the warranty, ensuring that user questions are responded to during a maintenance period of time. As a result, employees can perform their jobs efficiently.
  • Developer resource and user support can be made available 24/7, the same day, or the next day. The selected option depends on how critical the response time is for your business.



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Latest News

20 - Mar - 2010
Feynman Technologies has signed contract with Chhattisgarh Tribal Development Society to develop a web based MIS for it.

20 - Mar - 2010
Samay Bazaar has selected Feynman Technologies to develop its web based application, accounting and multi location inventory software.

20 - Mar - 2010
Feyntech has released its first version of web based accounting application - WebTally